Who Can Use This Service?
Anyone who has access to the Internet, an email account and a checking
account or credit card can use this service to have flowers delivered
to U.S bases on Okinawa. Because we are a small business, we do not
offer same or next day service, but we do try to accommodate your
requests as much as possible. Please feel free to email us with any
inquiries.
Where does FlowerDrop.net deliver?
We currently offer free delivery to Camp Kinser, Futenma MCAS, Camp
Foster, Kishaba Housing, Plaza Housing, Camp Lester and Kadena AFB
(to include Chibana Housing and O'Donnell Gardens). A delivery charge
of $5 to $33 will be incurred for deliveries to other bases on Okinawa
(Camp Shields, Courtney & McTureous +$12.50, Tori +$8, White Beach
+$15, Hansen +$18 and Camp Schwab +$33.)
Off base delivery will incur a charge. When you choose the delivery
destination from the drop down list, select the city it is to be delivered
to. The delivery fee will be listed alongside the city. We would require
clear, explicit driving directions and recipients phone number to
process the order. Please email us with any additional request and
we will respond promptly.
What are your hours of delivery?
We offer delivery M-F 10am-5pm to designated bases on Okinawa. Delivery
will not be available on U.S. holidays. When selecting delivery date
on our website, the available delivery dates will be shown. Deadline
for Monday orders are by Friday 3pm. If you require weekend, holiday,
next day or off-hour delivery please call/email us for availability
and confirmation. Sorry, at the present time, the website only processes
orders for 48 hours out. Payment for orders must be received before
order is processed.
How do I pay for the service?
FlowerDrop.net now accepts MasterCard and Visa cards via the internet's
leading secure credit card transaction agent Authorize.net. If you
prefer to pay by check, paypal, money order or cash, please let us
know and allow sufficient time for payment to reach us. All forms
of payment must be received at least 48 hours before delivery date
to activate order. For more information, go to "How to Order"
Do the bouquets look exactly like the pictures
on your website?
Not necessarily. The flowers at the markets are constantly changing.
For the mixed bouquets, we will use the blooms in season that will
convey that theme. If a tropical flower shown is not available, we
will use a substitute in it's place. However, the single species bouquets
will look as they do on the web with the addition of seasonal fills.
If there is something specific you would like, please drop us an email
and we'll do our best to customize it for you.
What happens if there is a typhoon?
Unfortunately, we do not make deliveries in Typhoon Condition 1 Caution,
Emergency, or Recovery (TC-1C, TC-1E, and TC-1R). We will reschedule
for the next possible time. If a typhoon has caused delays in creating
the bouquet, we will notify you via email.
How do you handle cancellations or changes?
Cancellations made 48 hours before requested delivery date will receive
a full refund. Changes to the order can be made 24 hours prior to
delivery. If the cancellation is made less than 24 hours prior to
delivery date and your order has been processed, you will receive
only 50% of your payment. Please email us your cancellation or changes
along with your name and email address (if different from the one
being used).
